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Customer Service

Job Description

Are you passionate about financial technology and you look forward to working in the international and sunny Malta?

We are currently looking for German speakers for a Customer Support position for an Online Bank in Malta! 

The role involves assisting in the boarding process for new customers, working with the operational processes for new and existing customers, responsible for development, cancellation of deposit accounts (current accounts, savings accounts, forward accounts) and responsible for all customers' processes.

About the position:

Provide superior professional customer service while managing all inquiries regarding the company's products and services
Make sure the company's accounts are opened according to the company's product and service guidelines.
Build up a relationship with customers while addressing some problems that concern any of the company's products
Identify sales opportunities after analyzing customer needs
Support for the collection of data / information for the company (via telephone, email, chat, video call or any other agreed communication channel)


Fluent language skills in German and English. Additional languages ​​will be an advantage
Previous work experience in a similar environment is a plus
General computer skills
Team players and customer oriented
Willingness to learn and expand knowledge

What the clients offers:

The opportunity to work in a dynamic internationally developing company
Opportunities for growth, realization of own ideas and further training
Professional and attentive environment
Performance-based bonus program
Corporate Events
Gym card and transport solution for night shift when public transport is not available
Relocation incentive for foreign residents in Malta
Internal development training

About the client

Our Clinet is a pieoner in the area of financial Technology and mobile lendind listed in the Prime Standard of the Frankfurt Stock Exchange. Founded in 2005, with the headquartered in Helsinki (Finland), it has expanded rapidly across Europe, Africa, South-North America and the Asia-Pacific region.

Working in Malta
Malta is becoming more and more popular as a destination for Europeans to work on. The sun shines 300 days a year and is perfect for those who are a sun worshiper.

Malta offers many opportunities to start your career and build a strong resume while enjoying the good life with sun, bath and late evenings. Finding accommodation in Malta is easy and there is plenty to choose from. Malta has undergone a major development in recent years, which has resulted in many new homes being built.


-  English is the official language which makes it easy to understand everything.

-  Public trasports are always available and bring you everywhere on the island.

-  As long as you are employed, you can use the health isurance provided by the company without any   additional charges.



Ref: GermanCustomerService


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