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Customer Service Adviser (Dutch+German)

Job Description

Our client is an international contact solutions provider like no other! Permanent contract, open and friendly work environment, standard office hours from Monday to Friday, continuous training and self-development, real career opportunities are all what you will find there!

For their Belgian branch based in Diegem, they are currently recruiting for several Dutch + German Customer Service candidates for a growing project in the energy sector.

The Job

In this role, you will be responsible to answer clients enquiries via phone and email on a professional and quality manner.

- Provide information and advice users on appropriate action to solve issues
- Respond to incoming requests for assistant via telephone or email
- Ensure quality and professional service
- Ensure high level of customer satisfaction
- Record information

The Profile

We are looking for self-motivated and professional candidates looking for a stable opportunity.

- Fluent/Conversational level in Dutch and German
- Good communication skills, both oral and written
- Service and client oriented
- Previous experience is a plus but not a must
- Team player and easy going
- Professional and quality minded
- Reliable, punctual and self-disciplined
- Availability to start working on the 16/06

The Offer

- Gross salary based on your level of experience + meal vouchers (6,40€) + insurance + eco-cheque + reimbursement public transport + 6 additional days off / year
- Job from Monday to Friday (shift between 8:00 and 19:00) - 39h/week
- Permanent contract after 6 months
- Friendly and modern working atmosphere (relax room, cafeteria, etc.)
- Career opportunities (growing company)
- Several weeks of introduction training upon arrival + continuous training



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