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Customer Service Adviser (French + PORT or ITA or ES)
Recruiter Name | Blu Selection |
Job Title | Customer Service Adviser (French + PORT or ITA or ES) |
Industry | |
Location | Barcelona, Spain |
Date Posted | over 2 years ago |
Expiry Date | 2016-04-03 |
Job Description
B2C Customer Support - Weekends (French+ES/IT/POR)
The Company is a constantly growing online booking company with clients in 8 different countries all over Europe and South America. They offer a rewarding and multicultural work environment, while offering career opportunities. For their team in Barcelona, they are currently recruiting for a Customer Support Agent French+Spanish or Portuguese or Italian speaker.
The Job
The ideal candidate will support the customers during the booking process on the phone and via email. The main tasks include:
- Guide and support the customers during the whole booking process
- Handle and solve inquiries via phone and email
- Moderate and solve incoming feedback from the customers
The Profile
- Native level in French and fluent in Spanish/Italian or Portuguese
- Good command in English
- Candidates living already in Barcelona preferred
- Min. 1 years of experience in Customer Support on the phone
- Experience in the restaurant business
- Flexible with working hours + weekend shifts
- Strong communication skills and a nice telephone manner
- Outgoing and dynamic person with good troubleshoot skills
- Achieving an excellent customer satisfaction level
- Empathetic team player who is able to manage loads of work
The Offer
- A young and dynamic work environment
- Real career opportunities
- Being part of a constantly growing company
- Working in a multicultural and open minded environment
- Salary in-line with market conditions
- ‘Obra y servicio’ contract
- Shifts available
39h (PM ONLY) (rotation of weekends)
35h fixed schedule WED-SUN (rotation AM/PM) or TUES-SAT (PM ONLY)
30h fixed schedule WED-SUN (rotation AM/PM) or TUES-SAT (PM ONLY)
- Starting date: 18th of January
Ref:
Expired Job
Sorry, this job post it's no longer available
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