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Customer Service Adviser - German or French

Job Description

E-Commerce company recruiting for French and German speakers in Lisbon.

Do you want to work for a market leader in the E-Commerce industry? Starting date is on 9th November.

The Company

Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. 

Your Responsibilities

- Provide professional customer service solutions over the phone and emails
- Answer and solve client and customer inquiries and issues
- Guarantee clients satisfaction and high level of quality 
- Ensure and participate in the success of the department

Your Profile

- Native level of French or German + fluency in English 
- Motivated and positive mindset
- Efficiency and organisation skills 
- Team spirit
- Client and service oriented
- Willingness to stay in the country for medium term at least (no summer or short term project!) 
- Punctuality, flexibility and adaptation skills 
- Very good communication skills

The Offer

- Contract as from the first day of training (training is paid 100%) 
- Full time job (40h/week)
- A stable job and opportunities to grow within the company
- A family style working environment, while benefiting from an international and multicultural company
- Opportunity to work for Top companies on the market 
- 800€/month (x14 per year)
- 6.17€ meal voucher per work-day
- up to 100€ / month Bonus
- Help in finding accommodation and reimbursement of flight tickets



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