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Customer Service Advisor Dutch Speaker

Job Description

About us

Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.


Place of work: Kraków
Ref. no.: JobCoc/CSA/Dutch/KRK


Job description
  • Daily contact with international clients
  • Correct and timely processing financial data
  • Preparing financial reports and analysis 

Professional experience is not required, we offer intensive trainings that enable you to fill the position expectations.

Candidate’s profile
  • Very good knowledge of Dutch
  • Good knowledge of English
  • Willingness to work in finance and accounting
  • Good knowledge of Ms Word, MS Excel
What we offer
  • Work in multinational company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000professionals in 30 languages
  • Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home,  trainings in classroom, funding for learning foreign languages
  • You will learn best practices and global business from Capgemini experts. Over 900 certificated professionalsin the field of PMP, SAP, ACCA, etc.
  • You will work in an inspiring atmosphere. We work together and celebrate together - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
  • In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance), flexible forms of employment (FLEXI Program). You can recommend friends in Referral Programand collect awards!
  • Our offices are conveniently located with “Bicycle-friendly” certificate!


Please include reference number in the subject of your message.


Please be advised that Capgemini Poland Sp. z o.o. located in Warsaw, Al. Jerozolimskie 96, is the controller of personal data provided by you in the recruitment applications. Your personal data will be processed in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Laws2002, No. 101, item. 926 with further amendments) for the purpose of existing and future recruitment processes. Please be advised that in scope of recruitment process your personal data will be processed by the controller and sub-processors located outside European Economic Area including India’s entity. Data processing might include voice recording. Data submission is voluntary. Every person has the right to access their data in order to correct it or delete it”

Please include following statement in your application:

"I hereby authorize Capgemini Poland Sp. z o.o. to process my personal data included in my job application and voice recordings for existing and future recruitment processes (in accordance with the Personal Data Protection August 1997, Journal of Laws 2002, No. 101, item. 926 with further amendments).I also authorize Capgemini Poland Sp z o.o. to sub-process my personal data outside European Economic Area including India’s entity, which may also include Capgemini’s clients within and outside of EEA."

We protect your privacy. We kindly inform you that we contact only chosen candidates.The recruitment process is conducted in accordance with the principles of equal treatment in employment, Labor Code, Chapter IIa, Art. 183a– 183e.

Employment Agencies Register – 9595



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