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Customer Service Advisor with English

Job Description


Customer Service Advisor with English


workplace: Szczecin, Poland


The Customer Service Advisor is responsible for handling customer queries (phone and e-mail) and supporting individual and business clients in both incoming and outgoing communication. There are no sales involved.

We offer:

friendly, innovative and a multinational working environment; opportunities to develop language and personal competences; full time employment contract; competitive salary and bonus system attractive benefits ( including sports, medical and leisure, additional insurance);  access to career paths within company structure via internal promotion system;  participation in Arvato knowledge competitions;  off-work activities including sport, picnics, nights out etc.;  support for candidates relocating to Poland from another country; work location in modern office complex


very good knowledge of English general IT knowledge (Windows, MsOffice, Internet Explorer) positive approach responsibility in processing customers’ data (business and individual customers) ability to multitask


Please send your application to including reference: job coconut


Please add the following clause to your application: I hereby give my consent for the personal data included in my job application to be processed for the purposes of recruitment by Bertelsmann Media Sp. z o.o. with the seat in Warsaw, arvato services branch, Al. Piastow 30, 71-064 Szczecin, as outlined in the Personal Data Protection Act as of 29 August 1997, consolidated text: Journal of Laws 2002 of the Republic of Poland, item 1182 with further amendments.



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