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Customer Service Agent (German)
Recruiter Name | Blu Selection |
Job Title | Customer Service Agent (German) |
Job Type | Permanent Contract, Full-Time Position |
Our Reference | CDG03o |
Industry | |
Salary | 18000 - 20000 |
Location | Barcelona |
Date Posted | over 1 year ago |
Expiry Date | 2017-10-08 |
Job Description
This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona.
The Company
For their client Dyson, a British technology company that designs and manufactures vacuum cleaners, hand dryers, bladeless fans, and heaters, they are looking for outgoing and pro-active German speaking candidates to join their new international Support Team. Take part of a new exciting project in the center of Barcelona!
The Job
In this job you have the responsibility to handle customer telephone calls and enquiries via mail and do cross-selling and up-selling
- Complete registrations of new product purchases
- If you see opportunities, you should do cross-selling and up-selling of the products
- If necessary, arrange repairs/ order parts trough Customer Service Systems
- Communicate company policy regarding guarantee and service aims to customers
- Ensure a high level customer satisfaction
- Spot opportunities to promote additional services to customers
- Provide an excellent standard of professional customer care
- Being able to work in other areas of the business when the need arises
The Profile
- Native German speaker
- Candidates looking for a stable work opportunity
- Ability to work under pressure
- Excellent communication skills
- Team oriented candidates
- Self-motivated candidates
- Strong work ethic
- Reliable, punctual and self-disciplined candidate
- Having an interest in IT systems/ Data entry
The Offer
- A Full-time contract
- Fully paid training
- Working hours: Monday – Friday: 8:00 am - 8:00 pm; Weekends: 9am - 6pm
- 2 weekends off / month
- Flexibility in working hours
- Good prospects in the career (constantly growing company)
- International and multilingual working environment
- Dynamic, open and friendly atmosphere
- Salary in line with market conditions: 18.000 euro/year + bonus
- Start date: 17/07/2017
Reference: CDG03
Ref: CDG03o
Expired Job
Sorry, this job post it's no longer available
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