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This role is with a Global office supplies company who operate internationally in a number of different countries. They are currently recruiting for their Prague offices and looking for a German speaking customer service executive. This global company offers a diverse and professional workplace with above average salaries in relation to the location, in this case the beautiful Krakow, Poland! Their office is located in a modern business park which is the central business hub in Krakow.
Our client is in search of someone who is not only a fluent German speaker, but who also has excellent communication skills and can deal with customer issues effectively. Other things you will be doing will include:
• Providing help via telephone to customers having issues or problems with our clients products
• Monitoring stock levels
• Ensuring customers are receiving high quality products and making arrangements fix this if it is not the case
• Order management
• Knowledge of both written and spoken German (B2 minimum)
• Ability to work independently and efficiently
• Ability to understand and provide solutions to customers problems
• Ambition and willingness to learn and progress within company
• Possess empathy and understanding in order to deal with customers problems effectively
• Excellent both written and verbal communication skills
Up for the adventure?
If you fit the job description and are up for the challenge we’d love to hear from you today so get in touch!
• Business park has canteen, post office etc • Life insurance • Private healthcare • Referral bonus • Multi Sport Card
A relocation will be provided for any successful candidates coming from a different country. This would include: • Hotel for first 2 weeks • Up to £300 reimbursement of travel costs • Relocation support officer - Includes provision of a letter for a bank account
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