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Customer Service German or Swedish Speaking in Sofia Bulgaria

Job Description

We're looking for German Speaker and Swedish Speaker for our famous client in Sofia.
Your responsibilities will be related with
  • Developing working knowledge of supported products and technology  
  • Accepting requests through different communication channels, logs and identifies the problem
  • Responding to customers via phone and/or email. Manage customer expectations by taking into consideration customers entitlement and customer issue
  • Keeping customers informed, setting and following up on commitments, keeping precise case documentation and case ownership
Your skills
  • Excellent communication in German
  • Very good communication in English
  • Problem-solving and troubleshooting skills
  • Customer handling skills
  • Ability to prioritize tasks and manage time efficiently
  • Ability and willingness to learn new technologies, expand knowledge and solidify expertise in the information technology field
Our offer
  • Work in a pleasant environment
  • Extensive training programs
  • Competitive remuneration package
  • 7 nights Hotel accomodation
  • Reimbursement of travel expenses

For any questions get in touch. You will get more information in detail by email.



Ref: SOFIA-Support


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