Get similar jobs by email Register →
|Job Title||Customer Service Specialist (French & another language)|
|Job Type||Permanent Contract, Full-Time Position|
|Salary||Up to £21000.00 per annum + Bonus + Benefits + travel allowance|
|Date Posted||4 months ago|
French & Another European Language Customer Service Specialist
Permanent Full Time
£21K + bonus + benefits + travel allowance
Our client, an international company, is seeking to appoint a French AND another European Language (e.g. German, Polish, Italian, Spanish) Customer Service Specialist. The successful candidate will be responsible for calls, chat, and email queries in a professional, friendly, and efficient manner.
- To receive incoming calls from customers; managing chats, social media comments and emails.
- Provide first level technical support and if required escalate to Technical Support when applicable
- Identify sales opportunities from inbound calls and pass to sales team.
- Update and ensure the internal database is accurate.
- To perform other work related duties as assigned.
- Fluent in French AND another European Language (German, Italian, Polish, Spanish) is a Must
- The candidate should be customer focused, have excellent communication and organisational skills.
- Ideally 1 year experience of dealing with customers on the phone and via email in an administrative/office-based role
- The candidate should have the ability to co-ordinate and resolve a variety of customer concerns/queries.
- Interest in gaming would a big plus
- Experience within online communities would be advantageous.
- If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
- We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
- Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
- We will keep your application for 12 months. If you would like us to stop processing your data before that time please inform us by sending an email to info @ kerr - recruitment . co . uk
Sorry, this job post it's no longer available
- Airbnbn Customer Specialist (Dutch)
€0 - 15000
Are you passionate by the Travel, Hospitality and Tourism industry? Are you quality and service oriented and always ready to help people? The Company. This award-winni...3 months ago
- Multilingual Customer Service Role
€15000 - 24000
If you are looking for a way to develop your language and communication skills while getting international work experience - then this job might be the perfect fit for...9 days ago
- Customer Service Agent (Dutch)
€18.000 gross/year + bonus up to 7.200 Euro/year + Spanish
Do you thrive on challenge and are excited by change? And you are interested in an inbound sales position with upselling and cross-selling for a world-leader in the de...10 days ago
- Polish Customer Service Agent
Do you speak Polish and are ready to start a new career at the Mediterranean Sea? We have the new opportunity for you! Our Client is looking for a Customer Service Age...about 1 month ago
- Norwegian Customer Service Consultant
€1300 euro per month
Drømmer du om å bo i Hellas og om en spennende jobb der du vil få internasjonal erfaring og nye opplevelser? Dette er din sjanse å ikke bare bli medlem av vår store fl...about 1 month ago