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Customer Service with Dutch - Outbound/Sales

Job Description

We are currently assisting multiple clients with recruitment for their multilingual customer service & helpdesk jobs in Sofia, Bulgaria. Our clients are seeking Dutch and other native language Customer Service agents to service customers of several companies that outsourced customer care jobs to them.

Important for this opening is to have good sales qualities.

If you're for example a recent graduate, looking to travel and gain valuable and good level international experience within a multilingual team, this could be the job for you. Mentality, character and attitude are more important then relevant job experience and the employer will take good care of you. Below a general overview of requirements and benefits for these jobs in Bulgaria / Sofia:

 Overview of benefits & job conditions:

 Hire takes place "from distance" after extensive phone- and possibly Skype/video interviews
The team you will work in will be chosen in cooperation
Training period is provided
Accomodation is provided rent free or arranged on your behalf
Remuneration of (part of) the flight ticket. Return flight remunerated after working a while
Medical insurance could be possible after several months of work
Permanent contract, 6 months probation period, 1 month notice period for the employee
Full- and parttime work both possible
Sofia is considered the "cheapest" city for expats in Europe
 To have the same life standard with 900,- euro in Sofia you would need approximately:
 - 2200,- euro in Dublin, Ireland
 - 2150,- euro in Amsterdam, Holland
 - 1650,- euro in Berlin, Germany
 - 2350,- euro in Stockholm, Sweden
 - 1250,- euro in Prague, Czech Republic
 You can make your own comparison and get more details, here: or


You are willing to work fulltime (parttime possible) and are open to irregular work hours
You are a business fluent in, or native speaker of, Dutch
 You are fluent in English
You are customer friendly, have a good voice and some experience in a customer oriented role
You have in interest in providing support, inbound or outbound (commercial) customer care, do sales or provide technical / ICT assistance (multiple possibilities)
You are punctual, self motivated, friendly, communicative and pragmatic


You will be provided with accomodation or very good help in finding private housing on short notice. Your flight ticket will be reimbursed. Furthermore you will receive several additonal benefits (could be meal vouchers, healthcare insurance, public transport tickets et cetera). The net salary will in all cases provide for an excellent standard of living in Sofia! Please keep in mind the average salary in Bulgaria is approx. 350,- (net, in euro's). You will receive at least double, often 3x-4x, and interesting benefits as mentioned.



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