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|Recruiter Name||Abroad Experience Recruitment|
|Job Title||Customer Support Agent - Dutch - Amsterdam or Assen|
|Job Type||Temporary Contract, Full-Time Position|
|Our Reference||2315 - 6018|
|Salary||€1800 - €2200 per month|
|Location||Amsterdam, North Holland|
|Date Posted||over 2 years ago|
Join one of the internationally fastest growing companies!!! Do you speak Dutch on a native level? Do you enjoy solving problems, giving advice and speaking to customers over the phone and email? For our client who have offices in Assen, we are looking for a self driven candidate to join their dynamic Customer Service team and deal with buyers and sellers in the Dutch market.
- Timely and correctly dealing with questions and/or complaints from sellers and buyers, mainly via email;
- Managing disputes and complaints;
- Consulting other departments and making sure feedback is provided in a timely manner;
- Pro-actively signaling and initiating possible improvements in order to prevent questions, optimize processes, and improve the company's platform;
- Contributing to projects aimed at improving the customer support experience.
- Middle vocational or higher level education
- Professional experience in a similar position;
- Dutch on a native level
- Satisfactory level of English is required
- You are available for a minimum of 16 hours per week, candidates who are available for 40 hours per week are strongly preferred;
- You are available 2 evenings per week and 2 Saturdays per month;
- You're keen on working in a fast-growing, informal organization.
- Competencies: Accurate, communicative skills, conversational capabilities, customer oriented, empathic, monitoring, planning and organizing, pro-active, problem solving, responsible, self-reliant, stress-resistant and team player.
Ref: 2315 - 6018
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