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Customer Support Exeutive (Dutch)

Job Description

Do you have strong communication skills? Are you a Dutch or Flemish native speaker with analytic skills? Then this is your position:

The company

For our client a well-known Belgium telecommunication company we are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Poblenou (Barcelona).

The Job

After a 6 weeks training the candidate will ensure Customer Support for the Dutch market. The main tasks include:

–    Provide information and advice users on appropriate action to solve issues
–    Respond to incoming requests for assistant via telephone or email
–    Ensure quality service
–    Ensure high level of customer satisfaction and record information
–    Maintain client relationships through product support over the phone or chat

The Profile

The candidate has to attend the 6 weeks paid training. He should speak proficiently Dutch and has already to be settled in Barcelona.

–    The candidate must have a NIE and a social security number (by start date)
–    Native or proficient Level of Dutch and very good English
–    Good communication skills
–    Team player and open-minded
–    Enthusiast and motivated
–    Affinity to technology
–    Call Center experience is a plus
 

The Offer

–    A salary of 1305 Euro gross/month 
–    Performance related Bonus after 3rd month up to 250 Euro
–    Free Spanish classes offered
–    Working hours of 39 hours/week
–    Working in a nice and friendly environment
–    Different from the usual Call Center environment
–    Working for a company where the employees feel valued
–    New office located in Poblenou area
–    6 weeks Training provided
–    Monday to Saturday: 9 AM – 9 PM (rotative shifts)
–     Start date:14/02/2018

Ref: NNNNCC01

Location

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