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Customer Support German+English for Sportsbetting portals

Job Description

Do you speak fluent English and German as native and are you looking for a new exciting job abroad? If  you are a sport addicted, you follow any sport events and you know everything about sports betting, this is your big chance!!
For a renowned client operating in Sportbetting fields we are looking for 2 Customer Support Agents German and English speaking .

Your tasks:

• Handling customers’ accounts, solving account problems and providing information via emails, telephone and on-line chat.
• Proactive communication with customers to increase customer retention and value.  

The Company offers excellent employee benefits:
•Very good remuneration!
•Reimbursement of the airplane ticket
•Relocation bonus of 500 euros, which will be given after the first 3 months of the employee.
•The Company will also pay the amount of another airplane ticket after the end of the trial period of the employee in order for him/her to be able to visit his home country.
• Contract : Permanent with the first 6 months probation.
• Plenty of social benefits: additional health insurance, sport activities, food vouchers…
• Regular bonuses based on personal results.
• Training and certification programs.
• Formal review process twice a year.
• Opportunity to join a team of great professionals.
• Dynamic and friendly work environment.
• Open and transparent communication.
• Team activities, team buildings, Christmas party.
• Brand new office.

Ref: GERM-Sofia


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