Customer support specialist with Italian and English

Job Description

TELUS International Europe is a leading European provider of multilingual contact center and BPO solutions. The company serves its clients in over 30 languages including English, French, German, Italian and Spanish. The company has over 2, 500 positions in Europe across seven delivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Manchester and Cannock (UK). TELUS International Europe is a proud member of the TELUS International family. 

TELUS International is a global BPO company with over 16,000 team members around the world, including in Canada, the United States, Central America, the Philippines and Europe.

YOUR ROLE:

● Communicate with international customers on a daily basis via phone and email
● Assisting others in a friendly and professional manner
● Respond to clients requests and provide accurate information

YOUR PROFILE:

● You have native-level or fluency in Italian and very good level of English
● You are able to process information quickly and manage several tasks simultaneously
● You are a dynamic person and enjoy interaction with other people

WE OFFER:

● Rent allowance - accommodation provided for the whole period while working in our company
● Transportation allowance 
● Supportive work-life balance policies
● Attractive remuneration 
● Fantastic location
● Constant extensive training
● Excellent multinational business environment
● Continuous support and learning
● Work satisfaction

If this role sounds appealing to you, please send us your CV to jobs.bg@telusinternational.com!

Thank you!

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