Czech IT Analyst - Krakow

Job Description

Czech speaking Technical Support job here in Krakow, Poland for multi award-winning IT Company. We’multi-award-winningto have a near native level of Czech and a good level of English as well as a good understanding of hardware and software for this Technical Support job. Keep reading for more…

Your Tasks:

• You will be providing both soft and hardware support via phone and email to customers having trouble.
• You will be required to work with those with the Technical Support team with regards to cross-training, implementation of operations etc. 
• Organise and manage all relationships with sellers and staff that may help you with resolving any customer issues. 
• Escalate issues when needed to 2nd level Technical Support.

Our Client: 
Work for a well-known award-winning business solutions provider here in Krakow. Our client is expanding within the EU. With over 500 employees and being well known for their constant support to their employees to grow, this is a company you and your career will love. 

Main Requirements:
You will need the following skills in order to qualify for this job:

• Near native Czech
• Good level of English 
• Excellent communication skills (written & verbal)
• 6-12 months experience Helpdesk support/Technical Support/customer service 
• Excellent problem skills
• Team player
• Able to keep yourself up to date on technology as it advances 
• Genuinely interested in Krakow 

Where is this job located?
Krakow – Poland- Live & work along the border of the Czech Republic - is where this job is based. Krakow is well equipped with public services, is full of beauty and outdoor activities. You will love every second of your Polish adventure. 

Interview & Salary:
The interview process involves a quick language test (Czech) a phone interview and lastly, a face-to-face interview. 
Salary: Your salary is dependant on your level of skills and experience.  There are a number of great company benefits (life insurance and leisure vouchers) and a relocation package of 2 weeks paid accommodation. 

Keywords: Czech Jobs Abroad, Czech speaking Jobs, Czech Technical Support job,Czech Jobs Krakow, Czech jobs Poland 

Ref: JN -072015-1827