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Danish Customer Service Agent
Recruiter Name | Kerr Multilingual Recruitment |
Job Title | Danish Customer Service Agent |
Job Type | Permanent Contract, Full-Time Position |
Our Reference | BBBH1528 |
Industry | |
Salary | £16000 - £165000 per annum + bonus+benefits |
Location | Northwich, |
Date Posted | about 2 years ago |
Expiry Date | 2016-04-28 |
Job Description
Danish speaker Customer Service
Northwich
Permanent/Full-Time
16.5 + Bonus
The client:
Our Client is an internationally recognised company in the manufacturing business who is looking for an ambitious and motivated bilingual person to join their team!
What you'll do:
- Working within the International Customer Service team responding to customers queries via telephone and email (inbound calling) in your target language
- Handling overflow contacts from the UK team
- Responding to queries received via Social Media
- Assisting with quality scoring
- Occasional translations may be required
- Ensuring emails are responded within 24 hours
- Answering 80% of calls within 20 seconds
- Achieving a minimum quality standard of 85%
- Striving for first time resolution
What you'll need:
- Fluency in Danish both written and spoken is essential
- Candidate must also be fluent in English
- Excellent telephone manner
- Attention to detail
- Excellent listening skills
- Flexible, reliable and trustworthy
- Able to work under pressure
Please note:
- If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
- We accept spontaneous applications via email - do not hesitate to send us your CV stating what kind of role you would be looking for.
- Please do not hesitate to regularly have a look at the Kerr Multilingual Recruitment website for an overview of all our vacancies

Ref: BBBH1528
Expired Job
Sorry, this job post it's no longer available
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