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Danish Online Customer Care for Popular Global Brand – Belfast

Job Description

Job Summary
As a Danish Customer Care Agent you will get the chance to work for one of the largest and well known global online brands. This customer care job is based in Belfast and is for someone who either lives in Ireland already or who can relocate on short notice. This is a job where you can expect to earn £16,600 gross per annum and our client offers a great relocation package.

What will you do in this job?
As a customer care agent, you will be responsible for responding to customers via phone email and chat.  You would be handling online queries in regards to payment issues, product information, the handling of complaints and other queries. Furthermore you will monitor a number of online communities, making sure that no abusive language is used and to keep an eye on the spelling and grammar of Ad’s from time to time.

Who will you be working for?
Our client is a big solutions provider, they are all about customer service and Technical Support. They work with some of the largest companies who work in Sales, Technical Support, Marketing and much more. They pride themselves in enabling their clients to reach success. What’s great about this particular client of ours is that each and every Friday their employees receive a weekly snack and you get your birthday off, so everyone wishes that their birthday lands on a weekday here. Sports and social clubs are a big part of the companies make up, where they promote employees to get to know one another and build relationships, so it won’t be long before you feel part of the family.

Who are we looking for?
For this Danish Customer Service Job, naturally we would be looking for a fluent Danish speaker who also has a good level of English and that you have excellent written and oral communication skills. You have previous experience in customer service i.e. in a call centre, or having been face-to-face with customers, for example in retail or hospitality. What great about this job is, we are willing to look at recent Danish graduates who are keen to work abroad in Belfast.

Where would you be working?
Belfast in Northern Ireland is where we are looking to place a Danish speaker for this Customer Care Agent Job. Belfast is a thriving city, bussing with life, known for its amazing get-aways and high-street shops. The locals are friendly, there is many great events, low prices and more. Apply for this customer care job and find out.

Interview & Salary
First you will have a quick phone screening which will be followed by an in-depth written email assessment. If you are successful you will you will then be asked to sit a final in-depth phone interview. For this Danish Customer Care Job you can expect to earn £16,598 gross per annum and up to £18,998 OTE and our client is offering an excellent relocation package.
If you like what you see, please do not hesitate to get in touch with us

Ref: JN -092014-1016


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