Danish + German Customer Service Agent - Frankfurt

Job Description

Job Summary
Danish + German Customer Service Agent wanted for online payment solutions Organisation here in Frankfurt. For this Customer Service Job you will need 2-3 years experience, preferably in banking and insurance where you would have had to deal with sensitive information. As this is a truly Multilingual Job you will need to have near native Danish, B2 level of German and a good level of English to join the team. So if you are interested in working in Frankfurt & getting your international Career abroad up and running - Keep reading and pop us a call today. For more on Salary & Interview Process - Keep on Reading...

What will you do in this job?
As you will be working for an online payment solutions company it will be your job to take inbound calls from all customers helping with issues such as dealing with credit card questions, fraud detection, looking after the setting and adjusting of credit limits and participating in transnational projects. All the while making sure that each customer query is handled in a professional and timely manner.

Who will you be working for?
Our client is well known for their international services of offering corporate payment solutions to companies ranging from SME's to large multinationals. They are based in Frankfurt Germany and are now looking for a new German + Danish Customer Service Agent to join them today.

Who are we looking for?
For this Multilingual Customer Service Job we are looking for you to have a near native level of Danish, a B2 Level of German and a good level of English under your belt. You will also need to have 3 years of Customer Service Experience (preferably in areas such as banking & insurance - where you would have had to handle sensitive information), great computer skills, as well as being highly reliable and flexible.

Where would you be working?
Frankfurt - the largest city in the German state of Hesse and the fifth largest city in Germany. As Frankfurt is in a prime location within Germany and Europe is it a major air, rail and highway transport hub. Lastly this beautiful city is full of a number of Museums, Gardens and skyscrapers, so there is plenty for you to explore.

Interview & Salary
For this Danish + German Customer Service job the interview will begin with online tests which will be followed by an interview with the hiring manager. If successful you will then to come in for a face-to-face interview here in Frankfurt.
If you are successful and join the Customer Service team then you can looking forward to earning around €36,000 gross per annum with a number of great benefits included such as flexible working hours and further education and training opportunities.

Ref: JN -092016-2167