Danish speaker, job offer abroad, in Cape town.

Job Description

Company:

The company is providing Customer Service to the gambling industry in Cape Town, South Africa. Their site is growing by the day and they are looking for candidates to start with them as soon as possible. The experience gained within the company will add great value to your CV. Be a part of a multinational company!

Responsibilities:

- Monitoring of play/betting activity across all channels to assess any associated risk and fraud

- Perform trend/fraud analysis – implement and apply procedures based on finding’s with a view to continuous improvement of systems and procedures

- Report on Fraud statistics

- Chargeback Management

- Bonus Abuse: Reviews, escalations and managing communication to relevant stakeholders

- Investigation of disputed documents

- Liaising with 3rd parties, which includes compiling information for 3rd parties

- Completing team and individual project work

- Complete regulated market duties as required

- Ad-hoc duties maybe be required from time to time

Requirements:

-Previous experience within the online gaming industry will be an advantage

-Strong data analysis ability

-Strong decision making ability

-Maturity and responsibility

-Ability to work in an information sensitive environment

-Accuracy and attention to detail is essential

-Ability to work in a highly pressured environment

-Good time management

-Flexible with regards to shift patterns - See more at:

Benefits:

• Full Visa assistance
• 3 month accommodation (candidate must buy flight ticket)
• Gym in building
• Meals provided on every shift
• Opportunity for growth and development

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