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Danish Speaking Customer Support

Job Description

Do you dream of living in the capital of Northern Ireland? Belfast is for you !

Our client works in collaboration with one of the world's largest e-commerce and internet payment companies! In Belfast, the company provides support to its Danish customers and they are now looking for staff.

Are you the one we are looking for?

Responsibility:

Offer a high level of professionalism and customer service for a world-leading brand 
Manage and respond to incoming phone calls and email requests in a call center environment
Examine and resolve inquiries orally, in writing and online
Maintain and promote a positive attitude while ensuring that productivity goals are achieved
Constantly maintain and protect confidential information

40 hours week

Requirements for the role

  • Fluent language proficiency in English and Danish
  • Experience with Customer Support from previous positions 
  • Experience with Microsoft Office and good knowledge of the internet as well as the desire to learn about new software systems
  • Ability to work towards goals, deadlines and customer satisfaction
  • Experience of working in a team environment / Team
  • Able to communicate effectively over the phone, with active listening and clearly speaking with the customer along with the ability to communicate effectively via email
  • The ability to multitask, plan and organize


Benefits

  • Excellent relocation package, the company will walk you through the proces We
  • Bright, modern and exciting place to work with excellent office environment
  • Office right in the center
  • Gym, yoga room and cafe in the office building
  • 28 days holiday a year
  • Employee Discounts


Professional development opportunities

Why Belfast?
Belfast is a vibrant, multicultural and exciting place to live. As the capital of Northern Ireland, it is home to over 300,000 people and has a variety of exciting attractions, including the Titanic Belfast, Game of Thrones tour, and vibrant nightlife with regular music, arts, social events, sports and much more. Outside the city you will find stunning mountains, landscapes and spectacular coastlines. Finding accommodation is easy with the support of our relocation team. Accommodation, transportation and general living costs are all very reasonable in Belfast.

We look forward to your application!

Ref: NJW- Belfast

Location

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