Get similar jobs by email Register →
What will your position be?
The Supervisor is a Team Leader for a team of 15 Customer Service Representatives, being responsible for this team’s success and continuous improvement. He/she is responsible for the accomplishment of the internal objectives, motivating his/hers team, training and manage them on a day-to-day basis.
- Ensuring the team’s development, monitoring and evaluation;
- Motivating the team;
- Managing the team daily, according to internal policies;
- Ensuring the accomplishment of the Key Performance Indicators;
- Developing action plans for continuous improvement.
Who are we looking for?
- Native Danish speakers (mandatory);
- Fluency in English (mandatory);
- Minimum 1 year experience managing contact center Customer Service Representatives’ teams (preferable);
- Previous experience in tourism (preferable);
- Microsoft Office knowledge;
- Dynamic and leadership skills;
- Ability to make decisions under high levels of stress.
- Extended time availability.
- Excellent work opportunity in a leading multinational;
- Stable work and career progression;
- Free organized sport activities and events;
- Relocation and integration program for foreign applicants: http://www.youtube.com/watch?v=Cdg8dv3pVpI
Sorry, this job post it's no longer available
- Customer Care Professional - Danish Speaking
€20000 - 25000
American Express is a global service company, providing customers with exceptional access to products and experiences that enrich lives and build business success. Eac...about 1 month ago
- Danish Speaking Content Management - Berlin
€1600 - 1630 per month + Monthly bonus
Job Summary: Speak Danish and want a fresh start here in Berlin? Join the international team in Customer Service today for an award winning employer here in Germany - ...3 months ago
- Danish Speaking Customer Care for photography lover - Berlin
€1600 - 1639 per month + Relocation Package
Love capturing the moment? If you speak Danish & like helping other with their techy gadget then this is a great job for you. We are looking for a Danish customer serv...2 months ago
- Danish Speaking Customer Service in Social Media - Belfast
€15000 - 18000
Job Summary This is an exciting opportunity for Danish speakers, as we have a job in Belfast for those who like to actively engage with consumers, helping them with qu...4 months ago
- Danish Customer Service Representative
€£14975 per annum
Be part of it This opportunity is with an internationally recognised global outsourcing partner that operates in over 25 countries. You will be representing a world le...8 days ago