Connecting to LinkedIn...

Get similar jobs by email Register →

Danish speaking Supervisor

Job Description

What will your position be?

The Supervisor is a Team Leader for a team of 15 Customer Service Representatives, being responsible for this team’s success and continuous improvement. He/she is responsible for the accomplishment of the internal objectives, motivating his/hers team, training and manage them on a day-to-day basis.


Main Responsibilities:

  • Ensuring the team’s development, monitoring and evaluation;
  • Motivating the team;
  • Managing the team daily, according to internal policies;
  • Ensuring the accomplishment of the Key Performance Indicators;
  • Developing action plans for continuous improvement.


Who are we looking for?

  • Native Danish speakers (mandatory);
  • Fluency in English (mandatory);
  • Minimum 1 year experience managing contact center Customer Service Representatives’ teams (preferable);
  • Previous experience in tourism (preferable);
  • Microsoft Office knowledge;
  • Dynamic and leadership skills;
  • Ability to make decisions under high levels of stress.
  • Extended time availability.


Our offer:

  • Excellent work opportunity in a leading multinational;
  • Stable work and career progression;
  • Free organized sport activities and events;
  • Relocation and integration program for foreign applicants:



Similar Jobs