Get similar jobs by email Register →
As a Supervisor you will lead a group of approximately 15 Customer Service Representatives, you will organize their workload and monitor the team performance. You will be responsible for this team’s success and continuous improvement assuring the accomplishment of the internal objectives. You will motivate, train and manage them on a day-to-day basis.
- Ensuring the team’s development, monitoring and evaluation;
- Motivating the team;
- Managing the team daily, according to internal policies;
- Ensuring the accomplishment of the Key Performance Indicators;
- Provide service quality and efficiency reports to the client;
- Developing action plans for continuous improvement.
Who are we looking for?
- Native Danish speakers (mandatory);
- Fluency in English (minimum B2);
- Minimum 1 year experience managing contact center Customer Service Representatives’ teams;
- Dynamism, organization and responsibility;
- Leadership skills;
- Critical thinking;
- Ability to make decisions under high levels of stress;
- Microsoft Office knowledge.
- Excellent work opportunity in a leading multinational company;
- Possibility of cooperation with leaders in various industries;
- Stable work and career progression;
- Free organized sport activities and events.
Sorry, this job post it's no longer available
- Dutch Speaker wanted for Customer Service Job for Small Contact Center - Dublin
€23000 - 24000
Job Summary Do you live in Dublin or are you willing to move here on short notice? If so and you speak Dutch then stop for a second and take time to read what could be...about 2 months ago
- Danish Online Customer Care for Popular Global Brand – Belfast
€16000 - 18000
Job Summary As a Danish Customer Care Agent you will get the chance to work for one of the largest and well known global online brands. This customer care job is based...9 days ago
- Danish Speaking Customer Service Agent for New Project - Buchar
€£4000 - £4500 per month + 4500 RON net Per Month
Job Summary: Bucharest is Calling - Danish Speakers will you answer the call? Our client is currently looking for Danish speakers who have a near native level in anoth...about 2 months ago
- Danish and/or Norwegian speaker wanted for P.A. /Travel Agent job Cork
€23000 - 24000
Job Summary If you are looking for a new adventure abroad, check out this Danish/Norwegian P.A. (Personal Assistant) & Travel Agent job in Cork for a great client of o...about 1 month ago
- Call Center Agent Sales
Euroccor JSC, opgericht in 2005, is een Bulgaarse outsourcing partner (BPO) voor Europese bedrijven en operationeel vanuit de Bulgaarse hoofdstad Sofia. Ons succes is ...about 22 hours ago