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Develop your career! English speakers for IT role in Poland!

Job Description

Company:

 Multinational company operating across 31 countries offering span a wide range of software and hardware services and solutions including R&D, technology services, Remote Infrastructure Management, IT hardware, system integration, distribution of technology and telecom products. Be a part of a multinational company!

 

The Candidate:

·         Problem solver, good with numbers and analytical skills

·         Professional with effective soft skill competencies

·         Proficient Communication Skills to interact onsite

·         Disciplined with focused & result oriented approach

·         Learning mind-set and willing to go extra mile to achieve organizational objectives

·         Ability to prioritize and handle several tasks at once with multiple deadlines will be important

·         Attention to detail & high level of accuracy

 

Responsibilities:

·         Provide hardware / software / network problem diagnosis resolution via telephone/email/chat/web, Monitoring & Management of various IT Infrastructure components for customer’s end users

·         Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions

·         Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)

·         Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's

·         Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact

·         Administer and provide User account provisioning & activities

·         Assign work orders / incidents to appropriate support teams and follow up until closure.

·         Route problems to internal 2nd and 3rd level IT support staff

·         Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support

 

Requirements:

·         Fluent English

·         Total: 3-4 years of University education post High school (BCA, B.Sc. or Diploma IT / CS / ECE)

·         55% throughout in academics

·         No current backlogs

 

Benefits:

·         2 week free accommodation

·         Gym membership

·         Life and health insurance

·         Lunch vouchers

 

Why Head Hunt

Head Hunt International is highly specialised in multilingual recruitment business all over the world for 34 years. We provide highly professional and specific recruitment services to our candidate without any cost. We give all the in-depth information about company, country, city, cost of loving and some tips so successfully pass your interviews. We have wide range of jobs available in multilingual sector. If you are looking for reliable and professional recruitment partner, who are available at your disposal all the time and you are serious about getting an employment as soon as possible. Please contact Head Hunt International. One of our representative will contact you back as soon as possible.

 

How to apply:

If you are interested in this opportunity and wish to apply for this job or need more information about this job. Please send your most updated cv to Andreea.m@headhuntinternational.com. 

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