Digital Service Advisor (Flemish)

Job Description

Do you have affinity for IT? Are you pro-active person and have professional telephone manner? Then this is your position: 

The Company 

Our client is a Belgian BPO company with a new office in Barcelona. For their partner, a worldwide solutions provider, we are currently recruiting a Flemish speaking Digital Service Advisor for the Belgium market. 


The Job 

The main tasks include: 

- Receiving incoming calls from existing clients via telephone and email 
- Advise clients (B2B) on the products and services 
- Identify their needs/problems and ensure excellent client support 
- Maintain and develop strong relationship with clients 

The Profile 

The ideal candidate should have strong communication skills over the phone and a professional telephone manner. 

- Native Flemish speaker with a good command in English 
- Experience in advising people on the phone 
- Good organizational and multi-tasking skills 
- Strong communication skills and outgoing personality 
- Good problem-solving capabilities 
- Ambitious, dynamic and reliable 

The Offer 

- Working in a new open office environment 
- Great working atmosphere with a young and diversified team
- Working for a company where the employees feel valued 
- Permanent contract 
- Working hours: Monday to Sunday: 8:00 AM – 00:00 AM 
- Availability to work on a Saturday or Sunday every 4-6 weeks 
- Salary of 1305 € gross/month 
- Performance related bonus of up to 200 € net/month (after the 3rd month) 
- Start date: ASAP 
- Candidate needs to hold NIE and social security number by the start date 

Ref: NW07