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Dutch & French speaker needed to be the next Customer Service Analyst Cork

Job Description

What are we looking for?
For this multilingual job in Cork Ireland, we are looking for Dutch & French speakers who also have a good level of English to become the next Customer Service Analyst for our client who is the leader in their industry.

What will you do in this job?
Within this multilingual customer service job you will be tasked with a number of responsibilities such as, dealing with escalated problems transferred from call centre agents and communicating in Dutch, French and English. This financial analyst job in NOT a high volume call centre job as you will be dealing with a limited number of cases within specific departments. You will be responsible for the training of new employees, and coaching your fellow associates.

Who will you be working for?
Our client being nearly 140 years old, employs around 40,000 people in over 140 countries. While producing a wide range of products around pharmaceuticals we know that you have used or at least heard of this global giant. With them you get the chance to work in a multicultural environment, experiencing many different cultures, and broadening your horizons.

Who are we looking for?
For this customer service job we are looking for someone who speaks near native Dutch and French and has a good level of English. That you also have some previous experience in customer service/call centre.
We are looking for someone with 3rd Level Degree, in the area of business or around this particular area.
We would like you to have strong communication skills in Dutch, French and English and be able to communicate well in all via written and oral channels. You have attentions to detail and know your way around MS Office, especially Microsoft Excel.

Where would you be working?
Cork! The home of the ‘Egg Vending Machines’, yes you read that right. It is believed that these are a rare sight to be seen outside of Cork, so surely they alone are enough to get you over here?
Cork being the one of the largest counties in Ireland has so much to offer, from good public transport, beautiful country escapes, amazing shops and restaurants with larger portions to a buzzing night life in the city and more. Come and experience it for yourself by applying for this financial Analyst job.

Interview & Salary
For this multilingual job here in Cork you will have to sit through 2 interviews. The first being a Skype interview and the second being a face-to-face interview and if you live abroad and need to travel for the interview, some of your expenses will be covered by our client.
If you are successful and after a series of background checks you could be the next Dutch and French speaking Financial Analyst. It is important to note that your salary depends on the amount of experience you have in the area i.e. it could range from €30,000 - €36,000 (gross a year). With that a relocation package is on offer for those who will be moving from abroad to the cracker that is Cork.

If you have any questions about this Customer Service Analyst job please do not hesitate to contact us.

If you like what you see then APPLY TODAY and send us your CV in English.

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