Dutch Billing Agent (relocation offered)

Job Description

Do you speak Dutch and want a career in an international IT company?

Then please reach out! 

About the Company:

Every day across the globe – in more than 160 countries – our Client's technology, software and people successfully automate, personalise, package, analyse and secure information to keep their customers moving at an accelerated pace.

Why work for our client: 

As they evolve their business, they want you to evolve with them. They will not only provide you with the development and support you need to succeed, but a suite of learning platforms and opportunities to help you get to where you want to go. They will encourage you to develop your skills and aspirations whatever they may be.

Overview:

The successful candidate will be working within their International Financial Service Business Process Outsourcing competency center for one of their clients. The Billing Team’s agent objective is to achieve the billing targets set for his/her group. Following defined invoicing processes to correctly invoice all outstanding charges at respective dates in such a way that both external and internal customers are 100% satisfied.

Specific Responsibilities:

• Ensure an effective and reliable Billing process by following-up current Billing procedures on a daily basis 
• Identifying system issues and logging Solution Manager tickets to resolve
• Ensure business targets on billing completeness, quality and timeliness are achieved
• Following-up Billing KPI results and supporting any corrective actions

Skills/Abilities: 

• SAP/BW would be a plus, but not required
• Order to Cash flow and VAT understanding experience
• Fluent in English and Dutch
• Demonstrate a customer focused orientation
• Self-motivated and willing to learn new skills
• Team Player
• Excellent communication and negotiation skills

You will get:

• Competitive salary and bonus scheme
• Generous relocation package
• Friendly and flexible work environment
• Life and accident insurance
• Annual shop allowance
• Free Spanish lessons

Ref: DublinDutch