Dutch customer service role

Job Description

Company

A large Multinational Company with numerous sites around the world, specialized in all outsourcing services. The Company is a Global Leader in the fields of outsourcing of Accounting, Financial, Customer Contact and Management, Procurement and Supply-Chain Management, IT services, as well as Technical Support services, to name a few. Their success has awarded them with a multitude of awards in many countries, some of them for being one of the “Best places to work”.

Requirements

• Fluent  Dutch and  English
• Team player
• Customer Care Oriented
• Good technical skills and familiar with new technologies
• Previous experience in Customer service  will be an advantage

Responsibilities

• Provide solutions to customers via inbound calls, chatting or emails.
• Supports the customers in all aspects through to problem resolution.
• Maintain high standards for customer services
• Identify and resolve technical issues.
• Provide feedback to the team manager

Benefits

• Flight ticket provided (for non-locals)
• 2 weeks free hotel accommodation
• Rent allowance for 2 years up to 200 € net pm
• Relocation bonus up to 220 – 250 € net (paid with first salary)
• Meal vouchers
• Private medical insurance in best hospital in Romania
• Language bonus  300€
• Assistance with setting up tax number, bank account etc.
• Professional training provided by experts
• Great chance to develop your career
• Low costs of living ( 350€ pm average )

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