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Dutch Payment Support Agent

Job Description

Be part of it

This opportunity is representing a leading international company who are currently seeking a Dutch speaker to help them to support their Dutch speaking customers effectively. The company are one of the best known online services in the world and an excellent organisation to get a “foot in the door” with! They highly value their employees and this is reflected in the generous employee perks that they offer and the attractive working environments that they provide.


Your challenge 

Your role within this organisation will be to take incoming calls from customers and communicate directly with them about any issues that they are facing with the service that this client provides. This will require a very switched on individual who is a good listener and passionate about helping people. Some of the tasks you will undertake daily include:
•    Taking incoming calls from customers and responding to customer emails
•    Listening to customer problems and coming up with effective solutions efficiently
•    Working as part of a team to meet targets and deadlines
•    Thinking on your feet and outside the box with regards to problem solving 


Your resume

•    Fluent in both written and spoken Dutch
•    Interest in the Customer Service Industry
•    Highly IT literate with proficiency in MS office and the internet
•    Ability to work and thrive in a target driven environment
•    Excellent communication and people skills both written and verbal
•    Ability to multi task and be highly organised 



•    Generous basic salary
•    Performance related pay
•    On-boarding bonus
•    4-5 weeks paid training
•    Annual rewards and recognition ceremony 
•    Opportunity to gain financial qualifications as you advance 
•    Stakeholder pension scheme
•    Companywide networking and social events
•    Cycle to work scheme


Relocation Package

•    Travel reimbursement of up to £250
•    Ongoing relocation support from individual relocation advisor who will help with opening bank accounts, applying for a National Insurance number and finding accommodation
•    Initial accommodation subsidised on arrival in Belfast


Up for the adventure?

If you fit the job description and are up for the challenge we’d love to hear from you today so get in touch!

Ref: 2561


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