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Dutch plus French Team Leader with lots of benefits - for a great Team! - Dublin, Ireland

Job Description

What is the job?  
Management opportunites like this don't come by that often. We are currently looking for an experienced Dutch plus French Teamleader for a great team in Dublin. The Dutch plus French Team Leader job is a challenging role that involves the daily management of a team of customer service agents that support the Dutch and French market. The agents are dealing with a range of customer service, billing and logistics issues that come in by phone an email. You will report to the various in-country teams as well as to the customer service manager in Dublin and will be responsible for achieving and exceeding monthly KPI's and SLA's.
Who is our client?  
Our client is a large well known medical company that has opened its European support centre in Ireland from where they provide customer and financial support to their European client base. This is an exciting opportunity for anyone looking for a language job in Ireland it is also a chance to work as part of a big company with over 40,000 employees worldwide.
Who are we looking for?  

To fill the role of the Dutch and French speaking Team Leader we are looking for someone who already has a proven strong experience (1-2 years) in Team Management of at least 10 people in a Customer Service environment. You speak Dutch and French on a near native level in addtition to excellent English. Ideally you obtained a degree in a business related field and are keen about moving to Dublin for this exciting role!

Where is this language job based?  
This language job is based in Dublin which is the capital city of Ireland. It is the most populated area of Ireland with over 1 million inhabitants. This city is thriving with things to do and places to see! Dublin has a rich culture, so that it might be a perfect place to start a multilingual job. It is true that this city also has some of the best pubs and nightlife in the world. Furthermore, Dublin boasts many nice restaurants and it is only a stone’s throw away from Ireland’s beautiful countryside, so that getting this job will give you an opportunity to see amazing places in a picturesque country.
Interview process and salary  
To get this Team Leader job in Dublin a Dutch speaker with fluent French will have to pass a phone interview and two face-to-face interviews. If you are successful you will obtain a great salary of €35000 gross per year plus over 12% annual bonuses. Additionally you receive excellent benefits such as 34 days annual leave, free eye tests, life assurance plus optional health care insurance, pension scheme, discounts for purchasing company's products and after the completion of probation - assistance with further education, travel card, cycle to work scheme and a variety of service awards.



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