Get similar jobs by email Register →
Dutch Speaking Customer Service Advisor
Salary - £15,000 - £17,500 DOE
Location - Gateshead
Start Date - ASAP
Contract - Permanent
Hours - 37.5 hours a week,
Between the hours of 08:00 - 16:00 or 09:00 - 17:00 Monday - Friday
Applicants must be fluent in both Dutch and English (verbal and written) in order to be considered.
* Assisting customers over the phone regarding technical and routine customer service enquiries, in a calm and conscientious manner
* Corresponding with customers via emails and social media websites
* Resolve queries and complaints.
* Maintain customer requirements and contribute to the overall improvement of campaigns/accounts.
* To provide this support our advisors will need to be able to give excellent customer service, but also comprehend some basic technical information. You will need to be IT literate to perform in this role.
* Contribute to building an effective and cohesive team.
* Take ownership for own performance actively seeking opportunities to improve and develop.
Objectives of the role
* English speaker with fluency in Dutch, in both written and oral format
* Significant customer service experience essential, preferably in a contact centre environment
* Able to use your initiative in a busy, high profile working environment and able to maintain a professional business image at all times.
* Ability to handle a wide range of different complex enquiries in close succession in order to meet the demands of the many different types of callers.
* Able to take ownership of each call and able to problem solve in order to resolve customer queries and complaints
* Able to build rapport and passionate about delivering excellent customer service
* PC literate and able to comfortably communicate via e-mail
* Excellent Communications skills
* An ability to work under pressure and without direct supervisio
Sorry, this job post it's no longer available
- Dutch Customer Service Advisor
€16000 - 20000
Be part of it This amazing client has an exclusive niche position in the telecommunications market. They operate in a very fast paced environment and are looking for a...4 days ago
- Dutch Speaking Customer Service Administrator - Dublin
€25000 - 26000 per annum + Additional Benefits
How does working for a brand that we're sure you use nearly every day? Our client, who is a big fan of innovation and health is on the looking out for near native...2 months ago
- Dutch Speaking Customer Service in Content Management - Berlin
€1600 - 1630 per month
Job Summary: Speak Dutch and want a fresh start here in Berlin? Join the international team in Customer Service today for an award winning employer here in Germany - t...about 2 months ago
- Dutch Customer Service Representative
Requirements Native or near native language proficiency in Danish / Finnish / Norwegian / Swedish / Dutch language. English proficiency and comprehension. Excellent sp...17 days ago
- Dutch Customer Service Agent
€30000 - 36000
Dutch Customer Service Agent Prague Our client is a multinational outsourcing provider. Our client provides specialized business operations, such as finance and accoun...27 days ago