Get similar jobs by email Register →
Dutch Speaking Customer Service Advisor
Salary - £15,000 - £17,500 DOE
Location - Gateshead
Start Date - ASAP
Contract - Permanent
Hours - 37.5 hours a week,
Between the hours of 08:00 - 16:00 or 09:00 - 17:00 Monday - Friday
Applicants must be fluent in both Dutch and English (verbal and written) in order to be considered.
* Assisting customers over the phone regarding technical and routine customer service enquiries, in a calm and conscientious manner
* Corresponding with customers via emails and social media websites
* Resolve queries and complaints.
* Maintain customer requirements and contribute to the overall improvement of campaigns/accounts.
* To provide this support our advisors will need to be able to give excellent customer service, but also comprehend some basic technical information. You will need to be IT literate to perform in this role.
* Contribute to building an effective and cohesive team.
* Take ownership for own performance actively seeking opportunities to improve and develop.
Objectives of the role
* English speaker with fluency in Dutch, in both written and oral format
* Significant customer service experience essential, preferably in a contact centre environment
* Able to use your initiative in a busy, high profile working environment and able to maintain a professional business image at all times.
* Ability to handle a wide range of different complex enquiries in close succession in order to meet the demands of the many different types of callers.
* Able to take ownership of each call and able to problem solve in order to resolve customer queries and complaints
* Able to build rapport and passionate about delivering excellent customer service
* PC literate and able to comfortably communicate via e-mail
* Excellent Communications skills
* An ability to work under pressure and without direct supervisio
Sorry, this job post it's no longer available
- Online Shop Dutch Speaking Customer Service in Lisbon
€15000 - 25000
For this company in Lisbon, we are looking for employees in customer support. In field of online shopping. Your Job - Provide Information regarding shipping and delive...3 months ago
- Dutch Customer Service Representative
€10000 - 22000
Be part of it This opportunity is representing one of the biggest globally recognised companies in the world who are currently seeking a Dutch speaker to help them sup...10 days ago
- Dutch Customer Service - Cluj
€18000 - 20000 per annum
Job Summary Here is a Dutch speaking Customer Service job for a fresh and vibrant Dutch speaker who also has a good level of English in Cluj, Romania. If you have some...13 days ago
- Dutch Speaking Customer Support - Poznan
€Zlotych5000 - Zlotych5500 per month
Job Summary Do you live in Poznan or are you willing to move here on short notice? If so and you speak Dutch then stop for a second and take time to read what could be...about 1 month ago
- Dutch Customer Service Representative – Gutersloh, Germany
€25000 - 27000
Job Summary Here is a Dutch speaking Customer Service job for a fresh and vibrant Dutch speaker who also has a good level of English in Gutersloh Germany. If you have ...11 days ago