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Dutch Speaking Customer Service - Prague

Job Description


Job Summary
Work in the city with the largest castle in the world dating all the way back to the 9th century (according to the Guinness book of world records). Our Client is looking for near native Dutch speakers to join their customer service team here in Prague, Czech Republic. This is a small but fast growing team looking for Dutch speakers with 6 months customer service experience and a thirst to grow as there is certainly room to grow within just 6 short months of working here in Prague - Keep reading & don't forget to apply today so that you can looking forward to earning 40,000 Czech Koruna gross per month with great bonus features.

What will you do in this job?
As the Dutch Customer Service agent, here in Prague, you will be responsible for taking incoming calls and emails from both customers and clients who may have queries and/or issues in relation to use of products and services and possible billing issues. All the while you will need to focus on delivering the best customer service experience to all making sure issues are resolved in a timely and professional manner.

Who will you be working for?
How does it feel to work for an international service provider? A company with over 500,000 commercial accounts in near 50 countries and employing close to 6,000 employees from across the globe is looking to grow the Dutch speaking customer service team here in Prague. It is a small team at the moment but with how fast they are - there is a strong promise of some amazing career progression opportunities. Keep reading & don't forget to apply today.

Who are we looking for?
For this Customer Service Job here in Prague we are looking for you to have a near native level of Dutch and an excellent level of English - you have good communication skills as you will be dealing with customers and clients via phone and email (in both languages). You have a minimum of 6 months Customer Service experience and are good with people. You are an overachiever who likes working with target and in a small team that is fast growing.

Where would you be working?
This new & exciting Dutch speaking Customer Service job based in the thriving capital city of Czech Republic - Prague! The city has many nicknames due to its beauty and great day and night activities. Prague is full of beauty and wonder and it's just waiting for you to explore it. So what are you waiting for?

Interview & Salary
For this Dutch speaking Customer Service Job the interview process is fairly straight forward. There is 1 phone interview and if successful you will then be invited for 1 Skype call.
Our client here in Prague is fully aware that you may not be living there and that is why there is no face-to-face interview so things are made easier for you.

In terms of Salary you can expect to earn 40,000 Czech koruna gross per month and if you hit targets each month you will receive an extra 5000 Czech koruna (keep in mind that this is paid on a quarterly basis). There is an attractive relocation package & a number of great benefits so feel free to pop us a call on +353 15 24 24 20 if you have any questions.

 

Ref: JN -012017-2291

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