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Dutch-speaking Customer Support fro Social Media Platform in Berlin (Work from home)

Job Description

Welcome to our virtual world! Our partner is looking for Dutch-speaking customer support agents in Berlin! The company digitizes the entire application process and offers you temporarily 100% Homeoffice in BERLIN.

 

As a Customer Service Agent for Dutch, you will support small, medium businesses with finding the best solution for your online advertising customer. You will take over as customer service agent for the greatest social media platform worldwide.

 

 

The job:

 

  • You will be a single point of contact for advertisers and agencies (SMB) for different types of inquiries via chat, email, phone and social media.
  • You are putting together solutions to support and expand your customer's self-serve advertising customer base
  • You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products  

Requirements

  • Native Dutch-speaker + B2 English
  • Familiarity with online advertising products/vendors
  • Living in Berlin 
  • You have some previous experience in  customer service
  • Online Advertising Experience is a big plus
  • Excellent written and verbal communication
  • Ability to multitask & work under pressure
  • Fast learner, diligent worker
  • You are expected to provide background checks (certificate for highest level of education, employment certificate, references from previous employment)

Offer

  • 2200€ gross fixed monthly salary + 300€ fixed monthly language bonus + performance bonus
  • 40€ voucher card for redeeming at different providers - for 100% presence
  • Stay safe with our current HOMEOFFICE solution in BERLIN
  • Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
  • A works council caring for you
  • Regular team and site events
  • The diversity and security of a global world leader

 

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries

Ref: Dutch-speaking Customer Support

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