Dutch speaking Customer Support to Berlin (work from home)

Job Description

Do you speak Dutch, love Social Media, and want to work in Berlin?

Great! We are looking for team members to support small and medium businesses with improved advertisement to ensure a win-win situation for your clients and their customers, for the largest social media platform in the world.

Your Job

• You will be single point of contact for advertisers and agencies (SMB) for different types of inquiries in DUTCH
• You are putting together solutions to support and expand your customers self-serve advertising customer base
• You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
• You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products 

Your Skills

• Working Experience in Digital Marketing is nice to have
• Fluency in DUTCH and minimum B2 in English
• Professional customer service skills
• Familiarity with online advertising products/vendors
• Online Advertising Experience is a big plus
• You are expected to provide background checks (certificate for highest level of education, employment certificate, references from previous employment)

Our Offer

• Stay safe with our current HOME OFFICE solution in BERLIN
• Attractive Relocation Package for candidates from abroad
• A super competitive salary with performance bonuses
• 40 € voucher card for redeeming at different providers - for 100% presence
• Full time job with shift schedules Monday-Sunday 8 am-10 pm
• Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
• A works council caring for you
• Regular team and site events
• The diversity and security of a global world leader

Ref: DutchCSBerlin