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Dutch Technical Support Advisor-Android

Job Description

Are you looking for a new job or just tired of your current job? Do you need a change?

Do you know a world well known American corporation which provides hardware(smart phone and tablets) / software product services? Your answer is yes? Then continue reading.

Are you interested in new technologies ?
Is your English on a higt level + one of the europian languages?
Not afraid of new challenges?

Your answer is yes again? Great, continue with job description !

RESPONSIBILITIES:

-Maintain client relationships through product support over the phone.
-Respond to incoming calls and email from end users.
-Manage effectively all incoming incidents in a customer service environment
-Gather information from customers, troubleshoot technical issues

WE OFFER

-Salary: 16. 000 gross/year + performance bonus (around 3000 )
-Full time shift: 39 hrs/week, rotating shif from Monday to Sunday.
-Real possibility to grow within the company 
-Opportunity to join our international team 
-The work is located in Barcelona Center 
-Free Spanish/Catalan classes in a Certified Institution
-Relocation Package provided.

PERSONAL REQUIREMENTS:

-Dutch native speaker
-High level of English (written and oral) 
-Team player 
-Willingness to learn and apply new technologies 
-Analytical skills with demonstrated problem solving ability desired 
-Ability to operate in high pressure situations 
-Good technical skills and knowledge preferable
-Excellent communication skills

***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***

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