Get similar jobs by email Register →
Dutch Technical Support L1/L2
Recruiter Name | e-Frontiers Ltd. |
Job Title | Dutch Technical Support L1/L2 |
Industry | |
Salary | Salary starts with 23.000 Euro and increased up to 26.000 Euro after 12 month |
Location | Dublin, Ireland |
Date Posted | almost 3 years ago |
Expiry Date | 2016-07-03 |
Job Description
A client of ours, located in Dublin is building up a new team and looking for Dutch speaking technical support specialists to provide excellent customer service for Smart Technologies.
If you are technically savvy, love troubleshooting, can easily describe technical issues to non-technical people – this role is for you. With full training it might be a stepping stone into real support role for a leading IT company.
It will involve answering phone calls and e-mails from business customers and solving issues/queries around Wi-Fi and Internet issues.
What you would be doing:
- Providing nice, polite and exceptional service for business customers
- Troubleshooting issues and providing solutions
- Responding to customer’s e-mails/phone calls, resolving issues and following up with phone calls/e-mail
- Log all issues into the ticketing system
- Escalating issues to the next level if cannot be sorted
- Being creative and helpful towards customer
- Working independently towards reaching your targets
What we expect from you:
- Experience of working in the technical support L1/ L2 for at least six month
- Comfortable about technology/Internet related problems
- Being patient, polite, courteous with customers
- Capable to deal with stress and work in fast paced environment
- Excellent written and oral language skills (English & Dutch)
- Being a quick learner and eager to learn
The company offers:
- Salary: 23.000 Euro + Bonus structure (24,500 after 6 month and 26.000 after 12 month)
- One month training will be provided
- Accommodation for the first two weeks (for candidates from abroad)
Be part of an exciting, multinational and multicultural company which focuses on quality and the people their growth
Ref:
Expired Job
Sorry, this job post it's no longer available
Similar Jobs
- Technical Support with Dutch
-
Prague
€30000 - 35000Position Suitable for graduates, people wanting to transition into an IT career or people with previous tech support experience Opportunity to join a well known global...
about 1 year ago - Dutch Technical Support Specialist in Dublin with Relocation Assistance!
-
Dublin
€20000 - 40000Dutch Technical Support Specialist in bustling Dublin Are you a Dutch native speaker ready for a challenge abroad? Do you want to develop yourself professionally withi...
25 days ago - Dutch Technical Customer Representative
-
Barcelona
€16000 - 25000Are you a Dutch speaker looking for an exciting job at a world famous company in the vibrant city of Barcelona? Then this is your opportunity to kick-start your career...
about 1 month ago - Dutch / Flemish Technical Suppport
-
Dublin City
€24000 - 50000Are you a Dutch native speaker ready for a challenge abroad? Do you want to develop yourself professionally within a well-known IT company? Would you like to work in D...
3 months ago - Dutch Backend Support Agent - Dublin
-
Ireland
€28000 - 31000Dutch speakers with 1-2 years experience in the B2B customer support sector wanted! Our client in Dublin, Ireland is looking to grow their Backend Support team in orde...
2 months ago