English Customer Service

Job Description

Company

The company is an internationally networked outsourcing provider. More than 65,000 employees design and implement bespoke solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media.

Responsibilities

• Identify sales leads
• Respond to general products questions and provide problem resolution
• Responsible for inbound sales
• Follow up KPI and other standard procedures

Requirements

• Fluent English
• Strong technical and research skills
• Excellent verbal and written communication skills
• Strong problem solving and troubleshooting skills
• Previous experience in sales

Benefits

• Very good basic salary
• Integration with an international team in a multicultural environment
• Intensive induction period and product training from the outset
• 830 € or 4 weeks hotel accommodation as relocation
• Great career opportunities
• Corporate healthcare management (medical check-ups, vaccinations etc.)
• Support to ensure a smooth beginning at the company
• Performance based variable commission and company profit sharing
• Various discounts and cafeteria in the company

Ref: DK168945