English Customer Support Agent - Portugal, Lisbon

Job Description

We are looking for native English Speakers interested in working in Lisbon with Customer Support!

About Our client:

Is a worldwide leader in Customer Experience Management and shared services for international markets.

With over 10 000 employees, from 84 nationalities, they are providing services in 35 languages.
The team is characterized by its versatility and internationality, their employees from around the world bring in a wide variety of experiences and skills.
As a dynamic team, they are committed to the success of their partners and dedicated to provide an outstanding performance for the customers to every extent.

Requirements: 

Native written and verbal communication skills in English;

Problem-solving skills

Eligible to work in Portugal 

About the job:

Assist, by phone or through written support, to any of the customer’s questions and concerns regarding the service

Advice our customers on a high level, providing updated help guides and meeting their individual needs

Ensure an adequate response time while delivering the highest possible service

Offer: 

Excellent work opportunity in a leading multinational company

Possibility to live on the company apartments 

Initial flight expenses refund

Stable work and career progression

Private health insurance after 6 months of employment

Annually complementary return flight to your home country (within Europe)

Sport activities and organized events

 

Why Lisbon ?  Nice beaches and splendid sunshine almost every day, lovely cozy bars and restaurants with delicious food, watering trails in the mountains that surround the city, shopping, surfing, culture....Lisbon really has everything you can expect !

Ref: engptlis