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English Customer Support - Lisbon - Local Candidates

Job Description

We are looking for English Speakers interested in working in Lisbon with Customer Support!

Due to the present global situation, training and first weeks of the job will be done remotely, for that reason you must have good internet connection and a PC/LaptTop at your home.

Once the global situation is fixed you will be working at the office in Lisbon.

About Our client:

Is a worldwide leader in Customer Experience Management and shared services for international markets. With over 10 000 employees, from 84 nationalities, they are providing services in 35 languages. The team is characterized by its versatility and internationality, their employees from around the world bring in a wide variety of experiences and skills. As a dynamic team, they are committed to the success of their partners and dedicated to provide an outstanding performance for the customers to every extent.

Requirements:

C1/C2 level of written and verbal communication skills in English

Problem-solving skills

Eligible to work in Portugal (for non-UE candidate must have already Residency Permit Card).

About the job:

Assist, by phone or through written support, to any of the customer’s questions and concerns regarding the service

Advice our customers on a high level, providing updated help guides and meeting their individual needs

Ensure an adequate response time while delivering the highest possible service

Offer:

Excellent work opportunity in a leading multinational company

Stable work and career progression

Private health insurance after 6 months of employment

Sport activities and organized events

Job Type: Full-time

Ref: ptliseng

Location

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