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English speaker needed for Team Leader job in Poland!
Recruiter Name | Head Hunt International |
Job Title | English speaker needed for Team Leader job in Poland! |
Job Type | Permanent Contract, Full-Time Position |
Industry | |
Salary | Attractive+Relocation |
Location | Poland |
Date Posted | over 2 years ago |
Expiry Date | 2015-11-26 |
Job Description
Company
Business enterprise operating in the field of technology and healthcare. The company has spread across 31 countries offering a wide range of software and hardware services and solutions including R&D, technology services, Remote Infrastructure Management, IT hardware, system integration, distribution of technology and telecom products. It has a unique management philosophy based on trust and transparency where the employee comes first.
Benefits
- 2 week free accommodation
- Gym membership
- Life and health insurance
- Lunch vouchers
- Permanent job contract
- Performance bonus
- Supplement for picked language course
- Bonus of 200-300 PLN for 2 weeks holidays per year
- Bonuses for Christmas, b-days, weddings, etc.
- Opportunity to grow in your career
- Low cost of living
- Professional training provided by experts
Requirements
- Fluent English
- Domain Knowledge and Process Related Knowledge, to achieve the defined goals
- General awareness of the SLA metrics and client expectations
- Ability to anticipate customer (Internal and External) needs, constantly seek new ways to surpass customer expectations to enhance business value
- Previous Call center Team leading experience (minimum 6 months)
Responsibilities
- To analyze current productivity, suggest & implement the improvements
- To establish/develop good client relationship
- To maintain the attrition level to the minimum thereby maintaining high employee motivation level & continuous employee development
- Accountable for the performance of the teams
- Observe individual transactions and monitor to find best practices and improvement opportunities
Ref:
Expired Job
Sorry, this job post it's no longer available
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