Get similar jobs by email Register →
|Recruiter Name||Nordic Jobs Worldwide|
|Job Title||Finnish Customer Support Officer|
|Job Type||Permanent Contract, Full-Time Position|
|Date Posted||about 1 year ago|
We are looking for an enthusiastic Finnish speaking Customer Support Officer to work in the bank industry. If you feel like being part of a young team in Malta, this job ad is for you to apply.
Our client is an international provider of mobile banking and digital consumer and small business loans, distributed and managed by mobile devices. The company was founded in 2005 with its headquartered in Helsinki, Finland but has expanded rapidly to operate across Europe, Africa, South and North America and the Asia-Pacific region. As a pioneer in digital and mobile financial services technology, our client is at the forefront of the digital banking revolution. Now they are expanding their Finnish team in Malta and are looking for service-minded people join this growing company!
Working in Malta
Malta is located in the middle of the turquoise Mediterranean and offers over 300 days of sun per year. In addition to its crystal clear water and white beaches the island offers historical sites, pretty nature and a vibrant night life. Already at this moment a lot of Finnish speakers and other Scandinavian people are living here and part of the reason why Malta is so popular is because one of the official languages is English.
The role includes assisting the on-boarding process for new customers, assisting the operational processes for new and existing customers, cancellation of customer deposit accounts (current account, savings account, term deposit account) and generally taking care of all customer related processes.
- Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services;
- Ensure that company’s accounts are opened per the company’s product and service guidelines;
- Building a rapport with the customers whilst addressing any issues relating to any of the company’s products;
- Identify selling opportunities after analysing the customer’s needs;
- Assistance with gathering of data/information for the company (via phone, e-mails, chat, video call or any other agreed communication channel).
- Fluent in English and Finnish oral and written, other languages will be a benefit;
- Previous working experience in a similar environment is a plus.
- Computer skills.
- Team player and customer oriented.
- Willingness to learn and expand horizons.
- The opportunity to work in a dynamically international evolving company
- Opportunities for growth, realization of own ideas and further training
- Professional and attentive environment
- Internal development training sessions
- Performance-based bonus scheme
- Company events
- Gym card
- Transport solution for night shifts
- Competitive salary
- Relocation incentive for non-residents in Malta
Sorry, this job post it's no longer available
- Finnish Speaking Customer Support Representative To Sunny Cyprus
Live and work in synny Cyprus Tired of rain and grey weather? Ready for an adventure abroad? Join our client's young and dynamic team in Limassol, Cyprus! Our client i...17 days ago
- Work in Malta! Looking for a Finnish speaking Customer Support Agent
Finnish speaking Customer Support Agent to Office in Malta About the client Our client company was founded 2016 by two Swedish iGaming customer support agents, who wan...8 days ago
- Customer Service - Finnish Speaking
€24000 - 25000
Who are Videoslots? We were born in 2011 as a result of a handful of entrepreneurs who not only had a knack for entertaining others but also an affinity with the igami...6 days ago
- Finnish speaking Customer Service Agents
We are looking for Finnish speaking Customer Service Agents for our client in sunny Malta! Our client is based in Malta with more than 300 days of sunshine a year, wit...about 2 months ago
- Fascinated by the online gaming industry? Finnish Customer Support Ambassadors hired to the sunny island of Malta!
€Competitive monthly salary + relocation support
Are you a Finnish speaker? Are you passionate about communication? Can you imagine yourself as our guru on Games and Sports? Great! A well-known iGaming company in Mal...about 2 months ago