Get similar jobs by email Register →
Collection Officer is responsible for performing phone calls and e-mails to customers that are past due to understand reasons for delays in payments and negotiate and motivate them to repay their debts. In addition to direct customer service, the Collection Officer is accountable for establishing agreements on debt payments and constant monitoring of payment agreements, finding and updating data to debtors (skip tracing), registering in computer all collections activities.
- Phone calls and e-mails to customers that are past due,
- Negotiating and motivating customers to repay their debts,
- Interview reasons for delays in payments,
- Establishing agreements on debt payments, based on customers' financial situations
- Constant monitoring of payment agreements,
- Finding and updating data to debtors (skip tracing),
- Registering in computer programs Collections activities.
Expected skills and experience
- Minimum Secondary education,
- At least 1- 2-year experience in Debt Recovery, Account receivables, Overdue portfolio,
- Knowledge of modern customer service and debt recovery is considered as a plus,
- Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel),
- Good written, oral and reading communication skills,
- Languages – Finnish (Native or Close to Native) – English (upper intermediate level required)
- Ability of the synthetic formulating thoughts, culture and precision of expression
- Attractive salary and bonus
- Attractive benefits (e.g. free public transportation ticket, drinks & fruits, state of the art techniques)
- Full-time employment contract
- Possibilities of career development
- Different training programs to support your personal and professional development
- Working in a fast growing, international finance company
This site is equally suitable for every gender. We therefore welcome applications from anyone who is interested, regardless of their cultural and social background, age, religion, belief, disability or sexual identity.
Sorry, this job post it's no longer available
- Finnish Speaking IT-Support to Tallinn, Estonia!
We are looking for a 1st Line Finnish Speaking IT Customer Support Specialist in beautiful Tallinn in E-Estonia! Are you looking for an adventure abroad? International...27 days ago
- Finnish speaking Customer Support Agent to Paris!
Are you currently located in Paris and is looking for a new job? Or are you seeking a new adventure and want to explore a new country? Our client is hiring Finnish spe...about 1 month ago
- Finnish speaking Tech-support to leading IT company
€15000 - 25000
Swedish Technical Support Agent to IT-Hub Tallinn, Estonia We are looking for a 1st Line Swedish Speaking IT Customer Support Specialist to beautiful Tallinn in E-Esto...about 2 months ago
- Finnish Speaking Customer Support Officer for the banking industry, Malta
€Competitive monthly salary
We are looking for an enthusiastic Finnish speaking Customer Support Officer to work in the banking industry. If you feel like being part of a young team in Malta, thi...about 1 month ago
- Finnish speaking Customer Support Agent to Sunny Barcelona!
Haluatko työskennellä yhdessä Barcelonan parhaista työpaikoista? Rekrytoimme parhaillaan suomenkielisiä työntekijöitä muotialan nettikaupan projektin pariin! Työnkuva:...27 days ago