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Finnish speaking Customer Service Agent to Lisbon

Job Description

Finnish speakers dreaming of living and working in Portugal - we are looking for you!

We are looking for people who care, new talents who are looking forward to build a successful career in Portugal. Become part of our client's customer service team and start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your home country and versatile administrative support directly after your arrival in Portugal.

Our Client:

Our client supports some of the world most famous brands in the customer support area. They are a big international company that can offer you an international work environment where you get to work in your native language. Right now they are looking for Finnish speakers to join their team!

Your Responsibility:

  • Inbound Customer service for bookings, purchases of services or goods;
  • Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
  • Management of changes, adjustments, complaints and any other customer concerns.
  • Native level of written and verbal communication skills in Finnish and good command of English (B1 Level);
  • Willing to start an international experience – work abroad;
  • Excellent communication and interpersonal skills and team spirit;
  • Able to handle confidential and/or highly sensitive information;
  • Good computer and internet skills;
  • Experience in customer service (preferred);
  • Able to start 08.02.2021.
  • International career in a multicultural environment;
  • Intensive training and familiarization phase;
  • Ample opportunity to grow and evolve within our organization;
  • Accommodation in a room of our client’s apartment;
  • Initial flight expenses refund and airport pick up;
  • Free annual flight to the home country;
  • Health Insurance;
  • Free Portuguese language courses, sport activities and events.

Why move to Portugal?

Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. Moving to Lisbon means to experience a vibrant city life that offers shopping, historical and cultural experiences. Enjoy cheap food and drinks, warm temperatures and a more laid-back lifestyle.

Interested in applying? Lisbon is a popular destination among Nordic speakers so don't wait on sending us your application! The positions are filled as soon as we find our match!

Ref: FinCSPT


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