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|Recruiter Name||Kerr Multilingual Recruitment|
|Job Title||Finnish speaking Customer Support Agent|
|Job Type||Permanent Contract, Full-Time Position|
|Salary||Up to £18000 per annum + Bonus + Benefits|
|Location||Newcastle upon Tyne, Tyne and Wear|
|Date Posted||10 months ago|
Finnish speaking Customer Support Agent
£18K per annum + Bonus + Benefits
Newcastle upon Tyne
We have an exciting opportunity available with a global gaming company. Join a friendly, passionate, multi-cultural team as a Customer Support Agent with mother tongue level in Finnish. The ideal candidate will be able to provide high quality customer service to customers and support to the customer service team.
- Provide assistance to the customers via telephone and email mainly.
- Be passionate about the products
- Share customer's feedback in order to improve the products and service provided.
- Provide initial troubleshooting
- Fluent in English
- Fluent Finnish is a must
- Experience within the gaming sector whether is work experience or as a passion
- Good communications skills as well as a team player.
- Experience of working in a fast moving inbound customer service environment
- Experience of dealing with online queries via email, phone or live chat
- Work well within a fast paced team environment
- Familiar with computer systems as well as social media channels.
- If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
- We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
- Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
- We will keep your application for 12 months. If you would like us to stop processing your data before that time please inform us by sending an email to info @ kerr-recruitment . co . uk
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