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Finnish speaking Support for iGaming industry

Job Description

We are looking for a Finnish speaker who is motivated to work in Malta and in iGaming Customer Support!

Company Brief

Our client is a gaming software aggregator providing market-leading casino and bingo content combined with full centralised back-office via a state-of-the-art platform. This model is the future and the company is at the forefront of this change.
Why Malta?
Malta is a leading online gaming industry hub that attracts professionals from around the world, enjoying more than 320 sunny days a year. The online gaming industry employs a wide Nordic community and offers you a great opportunity to advance your career and develop in your work. Malta also offers a pleasant climate, beautiful sandy beaches and, as mentioned, great career opportunities. In addition to these, you will find good restaurants, lively bars, and good shopping on the island. Additionally, everything is much cheaper than in the Nordic cities.
Job Brief
We are looking for a motivated Finnish Customer Support Agent with excellent soft skills and a positive attitude to ensure player satisfaction. We are a growing company with a young and dynamic team supporting a wide variety of brands.
Finnish Customer Support Agent Responsibilities:
  • Handling chats in a timely and customer centric fashion
  • Replying to emails in a professional manner
  • Showing empathy and appreciation to our customers
  • Dealing with complaints and dissatisfied customers
  • Working independently and proactively to improve customer satisfaction
  • Finnish Customer Support Agent Requirements:
  • Fluent in Finnish, both written and spoken alongside good English skills
  • Soft-skills to be able to deal with challenges professionally
  • A positive attitude

Start date: ASAP

We are looking forward to receiving your application!

Ref: Finnish speaker to Malta


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