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|Recruiter Name||Head Hunt International|
|Job Title||Fluent French speaker with IT skills? Permanent position in Krakow|
|Job Type||Permanent Contract, Full-Time Position|
|Date Posted||over 2 years ago|
Business enterprise operating in the field of technology and healthcare. The company has spread across 31 countries offering a wide range of software and hardware services and solutions including R&D, technology services, Remote Infrastructure Management, IT hardware, system integration, distribution of technology and telecom products. It has a unique management philosophy based on trust and transparency where the employee comes first.
- Providing customer support by phone, email ,or chat
- Diagnosing the issue and provide a path to resolving inquiries
- Logging calls from customers into Contact Management System
- Demonstrating a high level of customer service when helping a customer
- 2nd line technical support
- Native French and Fluent English
- Help desk, customer service, and support experience
- Microsoft Windows, OS expertise level - “Advanced User”
- Basic knowledge of current Anti-Malware and Firewall products
- Basic knowledge of networking technologies (TCP/IP, DNS, WLAN)
- Disciplined, systematic - problem solving skills required
- 2 week free accommodation
- Gym membership
- Life and health insurance
- Lunch vouchers
- Permanent job contract
- Performance bonus
- Supplement for picked language course
- Bonus of 200-300 PLN for 2 weeks holidays per year
- Bonuses for Christmas, b-days, weddings, etc.
- Opportunity to grow in your career
- Low cost of living
- Professional training provided by experts
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French, fluent French, fluent English Call center, customer services, IT analyst, Language job, administration, technical support, helpdesk, Krakow