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French Aftersales Representative
Recruiter Name | Randstad Multilingual Recruitment |
Job Title | French Aftersales Representative |
Job Type | Permanent Contract, Full-Time Position |
Our Reference | 1786244 |
Industry | |
Salary | € 2,250 gross per month |
Location | Hellevoetsluis |
Date Posted | almost 2 years ago |
Expiry Date | 2016-08-18 |
Job Description
Randstad Multilingual Recruitment is currently looking for a fluent French speaking after sales employee, that also posses Dutch language skills. In this position your are the linking pin between various business disciplines. Your after sales activities with the customers of our client will be crucial in the daily process of the company. The input that clients give you will be crucial in developing and improving the customer experience and service delivery of our clients.
Your tasks:
- mediation between the logistics service providers (GLS,DPD) and the clients if any delivery related issues occur
- point of contact between clients and internal departments
- processing of returns
- handle questions about orders, product information and parcel number (track&trace)
- handle customer feedback and liase with manager in order to make action plan for improvement points
You as a person:
- Fluent French speaker
- good level of Dutch
- experience within a service environment, preferably after sales
- a positive outlook on challenging situations
- problem solving attitude and a real mediator
- great communicator
- good working knowledge of Microsoft office suite and experience with an ERP systems such as Navison, SAP or Exact
- experience with MS Axapta is a plus
Do you want to be part of a fun and ambitious team that is striving to become the market leader in their field? Do you recognize yourself in the above mentioned requirements? Then do not hesitate to reach out to us.
Ref: 1786244
Expired Job
Sorry, this job post it's no longer available
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