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Our client is a growing company providing customer services, technical support and telesales services. Their 5000+ employees support over 150 clients across a wide range of industries and in over 20 languages. Their Parisian site, conveniently located 5 miles from Central Paris supports clients in the EMEA market.
We are currently recruiting for customer services representatives who are fluent in written and spoken English and native level/fluent French/Flemish to work with a major automotive client. In this position you will work closely with the dealerships, arranging and coordinating test drives requested by the clients. You will answer queries via phone, email and chat and be creative in solving issues that the client and/or dealership is experiencing.
Essential Skills and Experience
Fluent in written and spoken English and native level French/Flemish
Previous experience in a customer service / sales role
Excellent telephone manner & competent questioning skills
Experience of working to a high quality standard within a target driven environment
Previous work experience in a contact center environment and/or automotive industry is desired
Interviews will be held remotely via on-line tests and tele-conference calls to aid convenience to candidates.
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