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French and Italian Customer Service Specialist

Job Description

Responsibilities:

  • Responding to customer and employee questions/concerns in an efficient and
  • effective manner and resolving issues/complaints which customers might have
  • regarding company’s products which include but not limited to complaints, queries,
  • refunds etc.
  • Maintaining knowledge of the company’s facilities, websites, products, promotions,
  • policies and procedures
  • Representing the company in a professional, courteous and efficient manner
  • Working in a safe manner at all times
  • Reporting to Customer Service Manager

 Requirements:

  • Must be fluent in French and Italian. Fluency in German would be an advantage.
  • Fluency in spoken and written English
  • Minimum 2 years’ experience working in a Call Center or Customer Service
  • department
  • Strong communications skills
  • Excellent telephone and customer service skills

For further information please contact Noeleen Stewart at Collins McNicholas Galway on 091 706712 or email noeleen.stewart@collinsmcnicholas.ie

 

To see a full list of jobs available across Ireland please visit our website at www.collinsmcnicholas.ie

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