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French Cash Collector

Job Description

For one of our clients, an international Shared Service Center based in Barcelona, we are currently recruiting a French Cash Collector.

The Job

In this role, you will be in charge of collection activities for your assigned region of customers.

Your responsibilities:

–   Minimize business investment in receivables
–   Perform outbound calls to manage and collect cash 
–   Ensure timely collections of outstanding balances from customers according to the company's Policy and achieve collections targets
–   Ensure customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate
–   Anticipate and communicate with customer services, sales representative, customer, cash allocation team about disputed items, present and potential payment issues, credit hold situation
–   Liaise with the billing team to ensure an effective order to cash cycle
–   Keep accurate and up to date logs of individual customer information

Your Profile

–   Native level of French + fluency in English
–   Min. 2 years of experience in a similar position
–   Accounting/Finance/Back Office background
–   Experience in an international environment
–   Pro-active and ability to handle high volume of actions (calls, negotiation, disputes. etc.)
–   Strong communication and negotiation skills, diplomacy
–   Ability to work under pressure and with targets
–   Organisation and prioritization skills
–   Responsible and ability to take ownership on your tasks
–   Problem solving capabilities 
–   Team player

The Offer

–   Salary based on level of experience + bonus + additional benefits (meal vouchers, life insurance, pension plan, etc.)
–   Career opportunities
–   International and multicultural environment
–   A Company with worldwide reputation
–   Standard office hours from Monday to Friday
–   Start date: asap

Ref: GFC001


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